Online Workshop: Working with Clients who Exaggerate Their Problems and Minimise Their Power – Mon 25 Sept 2023

Thanks to the Link Centre and onlinevents for hosting another workshop. Booking is available on eventbrite.


We’re all familiar with clients appearing to make mountains of molehills and molehills of mountains. In Transactional Analysis (TA) such exaggerations and minimisations are called discounts. This workshop will focus on practical ways of working with clients who are missing out on the life they would prefer because of the impact of discounts. Along with therapy room techniques, there will be some friendly theory to make sense of why discounts can be so stubborn and how reducing their impact sometimes requires getting deep into clients deepest fears.

The workshop will:

  • work through case studies of clients who ‘exaggerate’ their problems and ‘minimise’ their power and in other ways are caught up in ‘discounting’
  • show how some friendly Transactional Analysis theory can help therapists and clients better understand the what leads to discounting
  • look at practical ways of working with discounts that can help to reduce their negative impact on clients
  • look at power relationships and how the idea of discounting can be misused – sometimes the client isn’t discounting but other people/forces are, e.g. the therapist, a partner, a boss, society in general.


The self-select fee is a radical inclusion policy to open learning for all colleagues. The guide price for this event is £20.00, however, we appreciate that income varies greatly in different locations and circumstances. Please contribute what you can to help us maintain inclusive professional training.